Shipping & delivery

For products sold by MyShopperBuddy and shipped from McKinney, Texas.

Last updated: October 21, 2026

This policy covers orders you place on MyShopperBuddy. Items bought on Amazon or eBay through our links ship under that retailer’s policy — see how our links work.

Processing time

Orders are packed and handed to the carrier within 1–2 business days (Monday–Friday, excluding US holidays). Orders placed after 2 pm Central ship the next business day. You receive a confirmation email when the order is placed and a tracking email when it ships.

Rates and delivery estimates

Shipping is calculated at checkout from your address, the weight of your cart and the service you choose. Delivery estimates are shown before you pay. Typical transit within the contiguous US is 2–5 business days by ground; Texas and neighbouring states are usually 1–3.

  • We ship with USPS and UPS. The carrier is chosen per order for the best combination of cost and speed to your address.
  • Free-shipping promotions, when running, are stated on the product page and applied automatically at checkout. We never advertise a discount that is not live.
  • Alaska, Hawaii, US territories and APO/FPO addresses are served by USPS; transit times are longer.

Where we ship

United States only at this time. We do not ship internationally; international shoppers can often find partner-brand products on Amazon in their country.

Bulk and wholesale orders

25–44 lb sacks, cases and pallets ship by LTL freight on a quoted basis with a confirmed lead time. Request a quote on the wholesale page.

Packaging

Spices ship in their resealable pouches inside a recyclable corrugated box. Glass jars are wrapped individually. Orders with multiple items are consolidated into one shipment whenever possible.

Late, lost or damaged packages

  • Tracking not moving: carriers can take 24–48 hours to scan. If there is no update for 5 business days, email us and we will open a trace.
  • Marked delivered but not received: check with household members and neighbours, then contact us within 7 days of the delivery scan.
  • Damaged on arrival: email a photo of the package and product within 7 days; we replace or refund without requiring a return.
  • Wrong address: we can change the address until the order ships. After that, re-delivery costs are the customer’s responsibility.

Questions: support@myshopperbuddy.com with your order number. See also returns & refunds.